Westerville,

Ohio

Photo of Westerville, Ohio Branch
Peoples Bank, Westerville, OH
  • Address

    501 West Schrock Road Suite 410
    Westerville, OH 43081

  • Phone

    • work (855) 745-2265

Location

Hours of Operation

  Lobby Drive-Thru
Monday 8:00 am – 5:00 pm N/A
Tuesday 8:00 am – 5:00 pm N/A
Wednesday 8:00 am – 5:00 pm N/A
Thursday 8:00 am – 5:00 pm N/A
Friday 8:00 am – 5:00 pm N/A
Saturday Closed N/A
Sunday Closed N/A

Note: Hours are relative to location.



Testimonials

  • Levar made my process of refinancing so easy, he was knowledgeable and friendly. I had been trying to refinance for 7 months and struggled with each company that contacting me. In February I started talking to Levar and by March my loan was done. I will refer all my friends to Levar if they are looking to refinance. My experience was more than great!!! Thanks again to Levar for all your help.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — John J.
  • Great experience

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Richard A.
  • There are so many things I can say about the service and support I received from Peoples Bank. Levar was professional yet personal, serious yet humorous, relaxed yet assertive. I felt supported throughout the entire process from my initial conversation to the closing. Levar was there providing information and explaining the process that was easy to understand. He was receptive to the numerous questions I had about the loan process. I felt like I had my own personal banker. I give Peoples Bank a five star rating!

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Diana D.
  • Thank you Levar Thompson for your efforts in helping us secure the home loan refinance. You continued to work when it seemed that it might not be possible. Thank you to you and your team.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Carroll K.
  • Joel was very helpful and understanding. Very patient when he needed to be and was a joy to work with. He is very good at his job and has a great sense of humor.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — john v.
  • Peoples Bank is truly a people’s bank. It’s customer care service is far superior to any of my previous banking experiences. Banker, Levar Thompson has been especially helpful and accommodating – no high pressure sales pitch or bait and switch tactics. Highly recommended!

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Daphne V.
  • He was wonderful to work with and made the process quick and easy.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Rebecca M.
  • I can’t say enough about the great service I acquired with Peoples Bank and especially Levar Thompson. For years I have been trying to refinance my home, in which for years my home has been upside down due to the housing collapse. I talked with many mortgage company’s the past few years about the HARP Program plus I had a second mortgage nobody would help with. This year I figured the market was in better shape so I tried again. Many mortgage companys were calling. I am glad I answered Levar Thompson’s call! I was very apprehensive. Levar set me at ease and got the ball rolling IMMEDIATELY. He was always very professional, always there to help you with the necessary documents. He knows the business!! And, helped smooth out any problems that arose. I consider Levar a Friend after all he did for me. Thanks Levar!

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Doug J.
  • Ali is Very friendly, concerned about what your needs are and very easy to talk to.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Willie R.
  • After contemplating the initial call from Mr. Thompson, we decided to try again (3rd time). After being armed with all pertinent information. Mr. Thompson began to get things going in a way no others had done. Working tireless hours and over coming all hurdles showing patience and professionalism. To longer than most successful end. To you Mr. Thompson we say Thank You for all a job well done!

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Ana J.
  • The communication was excellent. Levar was available for any questions and answered in a timely manner. We were initially confused at what type of dwelling we had but after a few minutes of talking with Levar we nailed down just what type of dwelling it was. Thank you!

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Norman S.
  • Levar Thompson was exceptionally professional and lead me through the long VA Requirements without a hitch!! I highly recommend him and have given his name and number to 3 of my friends as well as to my son who is a residential builder in this area; I hope he will get several new clients as a result!! I am a retired banker of 34 years so it is with experience that I can say “Make Mr. Thompson THE PRESIDENT OF PEOPLES BANK!!”

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Joanna M.
  • Ken is incredible, professional and very well knowledged in the processes and requirements needed for attaining Loan.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Camille O.
  • Levar was a great help and always nice!

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Great
    — Donald M.
  • From first contact with Levar Thompson, I felt comfortable that he had my best interest act heart.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Clarence J.
  • Levar Thompson was a pleasure to do business with. He was very helpful when we did not have any idea how to go about getting certain papers for the loan. Anytime we called or email with issues, he responded promptly. Given the opportunity, we would do business again with Peoples Bank. Thank you so much for walking us through this process.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Huguette O.
  • Brenndan was incredibly professional and it was a pleasure working with him. I will be doing future business with him and will refer him to anyone that needs a lender! He took care of everything and went above and beyond to make sure I knew exactly what was going on throughout the process of the loan.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Kenneth C.
  • Mr. Thompson was very patient, knowledgeable, and prompt while working with my husband and myself with all required information necessary to refinance our home mortgage. He was very patient with my NUMEROUS questions and phone calls and made sure my concerns and questions were answered.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Sharon B.
  • Levar is a pro. He knows the business well and worked tirelessly to close our VA loan. The deck was initially stacked against him due to the fact that we were refinancing a mortgage through the VA on a manufactured home located on a farm in the middle of nowhere. To complicate matters our only water source was a well on the property.

    Levar guided me through the process of obtaining a copy of my DD 214 from Washington and the myriad of financial and personal information required by the VA over and above what lending banks require.

    The proof of Levar’s value and professionalism was evident when the VA rejected two well water tests. Throughout these setbacks and disappointments, Levar went to bat for us and encouraged us and maintained his cool and sense of humor when mine were at a low point.

    In summary, Levar was a joy to work with through a difficult process and although I have not net him face to face, I now consider him a valued friend. I would not hesitate to recommend him to a friend of mine needing help with a mortgage or refi.

    Thank you. Levar, for a difficult job … well done!

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Ron Z.
  • Levar Thompson and everyone at Peoples Bank were very helpful and courteous during the process of applying for and closing on our loan. We would highly recommend them for any and all who are interested!

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Duane S.
  • We are very thankful to Levar Thompson who successfully refinanced our home in less than 30 days! We had tried repeatedly for the past few years to refinance and remove our son’s name from the mortgage. We contacted several different lenders to accomplish this endeavor and were repeatedly asked to provide more documents as many months passed and no refinance was accomplished. Levar talked to us in early March and we settled on March 25. Great job! He accomplished what we thought would never happen! We highly recommend him and People’s Bank!

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Robert M.
  • Lavar Thompson is the best loan officer I have ever had work for me. He is friendly, kind and courteous. Lavar and Peoples Bank are very professional. He knows his job very well and can work you through any problems you might encounter. We would recommend Lavar to anyone! Thank you Lavar!

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Frankie V.
    Mom and dad fall
  • Speaking with Levar was a pleasant experience. He is very knowledgeable of the entire process and addressed my questions and concerns with courteous and professionalism. Every detail was explained line by line. Great personality for this type of business.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Great
    — Carl B.
  • I really appreciate all the hard work Brenndan has done for me. He has always been very professional and kind.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Richard S.
  • With any home purchase the stress level is high. We were lucky enough to get Levar Thompson as our Mortgage Banker which helped lower our stress level and Interest rate! He worked with us to get all the required documents correctly uploaded and helped us when we made a mistake. I would call and email Levar daily and in some cases hourly and he always responded. If that’s not customer service at the highest level I don’t know what is. It is true that your company is only as good as your employees and Levar makes Peoples Bank shine above all the rest. I would recommend all active military and retired veterans to use Levar Thompsons services for streamlining their VA loan or a new purchase. “Semper Fi”

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Francisco O.
    U.S. Marines
  • Levar was extremely easy to work with. He stayed on top of my loan from start to finish. Levar helped my wife and I the loan amount that we needed. Thank You Levar.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — David L.
  • Mr. Levar Thompson did the opposite of what the other company’s loan officers did, he explained income level requirements instead of having me submit all kinds of paperwork, then telling me something negative at the end. I waited until life changed, which it does, and contacted Mr. Thompson who helped my wife and me greatly!!!

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Donald B.
  • The decision to work with People’s Bank was made that much easier by working with Levar Thompson. He was friendly, professional and patient, answered all of our questions in a timely manner, and made the entire experience painless. Levar and his team provided all of the necessary paperwork and guidance to help facilitate the process. We are happy with our decision to work with this wonderful team and would recommend Levar Thompson to anyone interested in the services he and People’s Bank offer.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Deirdre G.
  • Mr. Lavar Thompson was a pleasure to do business with. He was knowledgeable, honest with questions, professional, patient and considerate throughout the entire process. His pleasant demeanor made you feel confident with his area of expertise. If I had to do any other banking in the area of Real Estate, I would consider consulting with this professional. He has demonstrated integrity for both himself and the bank.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Joyce S.
  • The first time I spoke with Levar I was skeptical because I’m not familiar with Peoples Bank. To my surprise, Levar changed my initial impression about the Bank and his professionalism in handling our loan is commendable. Even with the time difference, he called me after his regular work hours just to assure me that the loan process is going well. Levar gave me his cell phone number and told me I can call him anytime. Even with some minor issues, our loan was closed on target. We are so happy that we got a good rate and the loan refinance process was painless. Thank you Levar for all your help.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Christy H.
  • I closed a refinance with Jeff Neumer a couple of months ago. The experience exceeded my expectations. I had a significant hit to my credit score a couple of years ago and due to that several lenders wouldn’t give me a chance at refinancing. Jeff looked into the my specific situation and reassured me that he could get me refinanced. Not only did he get me refinanced, the rates where more competitive that what my then currently lender of 10 year was offering me. In a nutshell; Jeff is very professional, very competent, and gets the job done. I highly recommend!

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Eric R.
  • Wonderful communication throughout the entire refinance. Would highly recommend. All questions answered timely as well as correspondance answered.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Janine H.
  • Jeff and People’s Bank were exceptional. The communication was excellent. Anytime we had a question, Jeff took the time to answer our question thoughtfully, even late at night, which is when we had time to deal with our mortgage paperwork. Jeff has a deep knowledge of finance, but the uncanny (or dare I say “unusual”) ability to put things in layman’s terms so there was never any confusion. I also found the portal we used to be very helpful, making it easy to upload documents and track what we still needed to submit.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Stephanie W.
  • Jeff was informative, patient and helpful throughout the process. Although we dealt only by phone and email Mr. Neumer established a connection that made me feel comfortable. The refi process was virtually painless thanks to his assistance.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Earnestine Y.
    Image of Earnestine Young
  • It was a pleasure dealing with Jeff Neumer.  Mr. Neumer was very efficiant and professional in all our dealings.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Frank G.
  • Jeff was outstanding to work with! We need to close on our home in thirty days Jeff and his team made it happen with our loan. Jeff communicated clearly with us throughout the process and was extremely responsive. This for us was truly banking “unusual”!

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Heather H.
  • Jeff Neumer was very helpful throughout the process and got the loan in less than 2 weeks.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Kevin R.
  • You are obviously not afraid of work just look at us! The other lenders we spoke to were not even close to being as helpful and full of effort like u! You made this happen for us Nate! We will send anyone looking for a loan YOUR way!

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Debra M.
  • If there is an award for perseverance and all together just get-it-done-ness, you deserve it! Thank you for making my loan possible!

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — JC R.
  • Just wanted to send you a quick thank you for your help with securing our loan. We appreciate all of your amazing customer service.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Tiffany B.
  • Thank you for making this such a smooth process for me!

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Jodi M.
  • I must say I was extremely skeptical that Derrick was going to be able to beat the interest rates that the other bank said they could offer….but he did!! I was also pleased with how well he communicated the whole process with me. I’ve since referred several of my close friends to him and as I have experienced they too love this guy! Thanks again Derrick!!!!!!

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Jessica M.
  • I can honestly say that I have never met a more loyal, humble, hard-working, and family oriented person.  That said, of all your character traits and fine attributes and greatest strength lies in your ability to focus on a task and complete it in a timely manner.  You are always punctual and exudes strong work ethic and time management skills.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Anthony R.
  • Peoples Bank puts their customers first and makes sure their needs are being met. Their attention to detail is fantastic! Given the opportunity, I would work with them again as I believe they are reliable and will get the job done quickly, correctly, and with the Customer in mind.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Kevin N.
  • Peoples Bank has bright and personable individuals. They are all highly self-motivated and take a lot of pride in their work performance.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Chad M.
  • Peoples Bank has true professionals. They make all the horror stories I heard about refinancing seem like folk tales.  I could not have had a better experience and I will never call other mortgage bankers; Peoples Bank is my choice!

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Nicole N.
  • I was unfamiliar what my mortgage benefits were as veteran but Peoples Bank took the time to educate me about VA mortgages and made the loan process seem simple. Without that help I may not have made the decision to purchase! Thank you Peoples Bank, my wife and kids are so happy in our new home.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Joe J.
  • Peoples Bank was so great! This was the first time I have ever bought a home and they never made me feel like I asked a bad question. Thanks to Peoples I feel like I am better prepared to manage my finances and save money. I even referred my brother and a co-worker to them!

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Kayla K.
  • Working with Peoples Bank was a completely different experience from when we bought our first home. They were extremely helpful and were always available to answer our questions.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Don D.
  • I just wanted to let you know how incredibly impressed and pleased I was working with everyone at Peoples during the process of refinancing my home. I had put off refinancing for over 6 months because I dreaded the inconvenience and confusion of it all but it couldn’t have been an easier process. From the first contact, Peoples employees explained the process to me in simple terms I could understand which I appreciated after having spoken with 4 or 5 other officers who confused me in attempt to answer similar questions when I was shopping rates. Peoples promptly contacted me via phone and email any time there was an update to share.  I didn’t have to constantly dig up documents to fax over; they told me exactly what I would need at the beginning. Everything went through so smoothly and all of them were very professional and helpful. I will highly recommend Peoples to my Realtor friends who can spread the word, as well as friends looking to buy or refinance a home.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Randy R.
  • Mitch was amazing!  He went above and beyond to help us buy our new home.  He was very knowledgeable and took the time to make sure we understood everything.  He was also very professional and kind.  We thought buying a home was going to be a nightmare; instead, it was fast, easy and straight forward.   Thanks to Mitch we now live in our dream home!

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Ted T.
  • What an asset to your bank!!  I was researching mortgage companies and called to request information on refinancing a mortgage loan. From the first minute I was on the phone with Mr. Thompson, I felt comfortable. He went over the information I had provided him and was very patient and forthright when I asked for proof of identity, which he provided me with immediately. Unfortunately, refinancing was not an option. Mr. Thompson was very considerate to give me very helpful advice, and guided me in the direction towards solving my problem.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — TINA R.
  • The first time I spoke with Mr. Neumer, he gave me his cell number and told me I could contact him anytime I had questions or concerns. He was true to his word. Mr. Neumer was there every step of the way to assist us with our refinance. He explained all of our “numbers” in a language that a four year old could understand. Additionally, the process took exactly as long (actually as short) as Mr. Neumer said it would take. Based on Mr. Neumer’s customer service, we will gladly recommend People’s bank to any one of our friends or colleagues who express an interest in refinancing or obtaining a mortgage. My wife and I are thrilled with the service we received.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Michael F.
  • Levar,

    I would like to take this opportunity to express my gratitude for the extraordinary service you provided to my father and myself throughout our refinancing process with Peoples Bank. I first want to mention that I was referred to you after enduring seven painful months of being strung along by another mortgage company. No comparison at all, you completed my loan under forty five days. From the beginning to the end, I am truly impressed and thankful to you for the quality of service you provided us. Not one time did we have to wonder what’s going with the loan, what’s next, why is this taking so long or when will he call back. In addition, you were always very professional, pleasant, patient and prompt with your follow up calls. No matter how many questions I asked or even if I asked the same questions again, you took time answering my questions patiently as if I was your only costumer. Throughout this process I felt you were rooting for us and that you cared. That meant a lot to us. You mention several times, that you treat your guest as if they were your family. Indeed you did and we really appreciate you for that.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Cecelia F.
  • The honesty and integrity provided while working with our loan officer Levar Thompson was great!

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Ryan H.
  • I appreciate the personalized service. I like that I can talk to the same bankers every time, because they are familiar with my situation.

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Ryan G.
  • I am beyond impressed with their level of professionalism and knowledge. I will definitely be recommending them to others. Keep up the GREAT work!

    Rating:
    1. Poor
    2. Okay
    3. Good
    4. Great
    5. Unusual
    Unusual
    — Samantha S.
If you would like to submit a loan payment via mail, or if would you like to submit a Notice of Error or Information Request regarding a mortgage loan serviced by Peoples, please submit the payment or write to us at our Overland Park Southcreek location.